Talk to us

One team that runs your IT and builds your software.

For growing businesses, funded startups and portfolio companies in India.

Example of the format you receive. Not a real client record.

I need IT that works

Keep my business running.

Help desk, cloud, security and backups, and the AI agents and software we ship, run by a team that knows your setup and watches for faults before they reach you.

Managed IT and cloud
I have something to build

Build my product.

Agentic and AI software, web and mobile apps, and integrations with the systems you already run. Scoped in writing before work starts, then shipped.

Software
Or both.One team does either, or both.
  • One teamRuns it and builds it
  • In writingScope, price and priorities before work starts
  • YoursSource code, cloud accounts and admin access stay with you
  • Plain languageReports and proposals your finance head can read

  • Help desk and user support

    Phone, email or chat. A person who knows your setup picks up and owns the ticket until it is closed.

    • Onboarding
    • Laptops
    • Email and productivity suites

  • Security and DPDP Act support

    Multi-factor sign-in, endpoint protection, email filtering, staff awareness and a written plan for the bad day. We help you meet your DPDP Act obligations; we do not certify compliance.

    • MFA
    • Endpoint protection
    • Incident plan

  • Cloud and network

    Moving off the server in the cupboard, Wi-Fi that holds up at 3 pm, and cloud bills trimmed to what you actually use.

    • AWS
    • Azure
    • GCP
    • India regions

  • Backup and recovery

    Backups that we restore-test on a schedule we agree with you, so we know they work when you need them.

    • Scheduled restore tests
    • Written recovery steps

How switching to us runs

  1. Stage 1AuditDevices, accounts, cloud resources and software subscriptions, all documented.
  2. Stage 2SecureMulti-factor sign-in on, gaps closed, backups checked.
  3. Stage 3Meet the teamA short introduction so your staff know how to reach us.
  4. Stage 4Hand overThe old provider steps out and we take the pager.

In writing

scope, priorities and what is included, before work starts
What you receive

A monthly report in plain language.

Each month you get one page: what was patched, whether the backup restore test passed, who has access, and what we think you should budget for next.

Admin passwords and cloud accounts stay in your name. If you ever leave, we hand everything over.

  • Agentic and AI software

    Workflow agents, retrieval over your own documents, and document automation. A person approves anything that matters.

    • Workflow agents
    • Retrieval
    • Human review

  • Web apps and portals

    Customer portals, dashboards, booking systems and internal tools, built to be fast and easy to use.

    • Next.js
    • React
    • Node

  • Mobile apps

    iOS and Android, native or cross-platform with Flutter. We handle store submissions and the updates after launch.

    • Flutter
    • iOS
    • Android

  • Integrations

    Accounting and ERP, GST and e-invoicing, payment gateways and UPI, CRM and WhatsApp messaging, so each order is entered once and only once. Legacy systems included.

    • ERP and accounting
    • Payments
    • CRM

From idea to launch

  1. Stage 1DiscoveryInterviews, a scope document, a clickable prototype and a real price.
  2. Stage 2BuildWorking software to try at the end of every sprint.
  3. Stage 3Go liveHosted, monitored and backed up by our Run team.
  4. Stage 4ImproveA small monthly retainer, or nothing. Your call.

Owned by you

source code, documentation and deployment access
What you receive

Software you can inherit.

Every build ends with the code in your repository, architecture and decision notes, and a handover document written for the next team.

Where an AI agent is involved, you also get the evaluation set we tested it against and the list of what a person must approve.

Why it helps that one team does both.

Usually one vendor builds the app and another runs the servers. When something breaks, each blames the other and you are stuck in the middle. This is how a fault is handled when one team owns both sides.

  1. Step 1

    Build ships a change

    A new login flow goes live on your customer portal.

  2. Step 2

    Run spots the problem

    The help desk sees a rise in login errors and messages the developer who wrote the change, in the same channel.

  3. Step 3

    One team fixes it

    You hear about it in the next report, not from angry customers.

This is how we work, shown as an example. It is not a client record.

How we work

Five stages, from first call to steady running.

The same five stages apply whether the job is a new product or taking over your IT. Each stage ends with something written down.

  1. Stage 1FrameClarify the business goal, constraints, users and risks. You receive a one-page brief.
  2. Stage 2ArchitectDefine the technical path, security approach and release plan. You receive written decisions.
  3. Stage 3BuildShip working software or bring systems under management, in visible steps with demos.
  4. Stage 4OperateMonitoring, backups, help desk and on-call, run by the same team.
  5. Stage 5ImproveUse evidence from users, performance and cost to decide what comes next.
Who we work with

Three kinds of team, one standard.

  • Growing SMEs and mid-market operators

    No IT team, or one overstretched person? Take IT off your plate and fix the manual work that slows you down.

    Explore Run

  • Funded startups and founders

    Ship the product and keep it running without hiring two teams.

    Explore the founders page

  • Investors and portfolio companies

    Technical review, stabilization and run cover for the companies you back.

    Explore the investors page

Typical situations

  • Manufacturing and distribution· ERP, plant and office networks
  • Logistics and supply chain· dispatch and driver apps
  • Education and training· learner portals and records
  • Healthcare and clinics· patient records and DPDP Act support
  • Financial services and fintech· secure builds and access reviews
  • Retail and D2C· order, inventory and payment integrations
  • Professional services· email, devices and remote teams
Insights

Reading on technology and building in India.

All insights

Let's work out which side you are on.

Or both. Tell us what is going on and we will point you to the most useful next step.

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